At CamGirlsLive.org, we are committed to providing an enjoyable and safe experience for all of our users. Please read our refund policy carefully before making any purchases on our platform. By using our services, you agree to the terms and conditions set out in this policy.
1. No Refunds for Digital Content
As a service that provides real-time live video chats and digital content, CamGirlsLive.org does not offer refunds for any purchases once they have been processed. All payments for credits, services, and tips are final and non-refundable, as they are for instant access to services and content.
2. Exceptions to the Refund Policy
In certain circumstances, we may consider offering a refund or credit. These exceptions include:
- Billing Errors: If you were incorrectly charged due to a technical issue or mistake, we will review the case and issue a refund or credit to your account.
- Unfulfilled Services: If a service you paid for was not delivered as described or there was an issue with the performance (e.g., technical failure that prevented a live chat), you may be eligible for a credit or refund. Please contact our support team within 24 hours of the issue for assistance.
3. How to Request a Refund
If you believe you are eligible for a refund or credit under the exceptions listed above, please contact our customer support team at [email protected]. Provide as much detail as possible about the issue, including the date of the transaction and the nature of the problem. Our team will review your case and respond accordingly within 3-5 business days.
4. Subscription Services
For users who subscribe to recurring billing services, cancellations can be made at any time, but refunds will not be issued for the current billing cycle. If you cancel a subscription, you will retain access to the subscribed services until the end of the billing period.
5. Chargebacks and Fraudulent Activity
Any chargebacks or fraudulent activities will be thoroughly investigated, and users found to be engaging in such behavior may face account termination and forfeiture of any credits or purchased services. We take fraud very seriously to maintain a safe and respectful environment for all users and performers.
6. Changes to the Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and the effective date of the policy will be updated accordingly. We recommend that you periodically review this policy to stay informed about our refund practices.
7. Contact Us
If you have any questions or concerns regarding this Refund Policy, please feel free to contact our support team at:
Email: [email protected]